‘Hey u ok?’, ‘Yeah you?’, ‘Yeah good’. We can all get better at having conversations, whether it’s with friends, family or your customers.
Having better conversations allows you to build greater rapport, increase your customer service quality as well as boost your business.
Bromak Recruitment is a specialist UK based Recruitment Company and Employment Agency. They have been included in a unique PSL project with the fastest growing housebuilder in the UK, Countryside Properties (UK) Plc. Bromak have been working with Countryside and the newly appointed Umbrella PSL to form a ‘connected’ supply chain with the help of ENGAGE.
In a world full of emails, texts, ‘likes’ and carrier pigeons (we mis them), our research shows that the phone call is still the most popular avenue for businesses and customers. We may not be at our desks right now, but the phones are still ringing.
Your phone system is undoubtedly one of the most useful tools in your recruitment team’s arsenal. But could the way it’s configured be holding you back?
54% of businesses say a lack of integration into a CRM system, is slowing them down on the phone.
A pioneer in cloud-based workforce management technology, Sirenum, whose clients include Randstad, Gi Group, and Manpower, has today announced the launch of its latest innovation to the market - Sirenum Pay.
SSC Services is the trading name of S & S Consulting Services Ltd, a UK based Payroll Intermediary who is both Chartergate Affiliate member and FCSA Accredited. They have been included in a ‘Umbrella’ PSL project with the fastest growing housebuilder in the UK, Countryside Properties (UK) Plc. SSC Services have been working with the Agency PSL to form a ‘connected’ supply chain with the help of ENGAGE.
You head to your remote office, grab a coffee on the way and pop your headset on. You make call after call, leaving, you guessed it; voicemail after voicemail. You only stop for the third delivery driver that morning and go down to get another cup of coffee. Sound familiar?
With so many recruiters working remotely, it’s important to be able to make calls from wherever you are. All you need is an internet connection – no landlines necessary! Voice over Internet Protocol (VoIP) allows you to make and manage all your voice calls over the internet.
Around 60,000 medium and large-sized engagers and 20,000 recruitment agencies will be affected by the changes to IR35 off-payroll legislation, which mean that from 6 April, businesses in the public and private sector engaging workers through intermediaries, must identify whether the worker is classified a direct employee for income tax purposes.
Q: What was it that first drew you to Engage?
A: Countryside is currently on a “Digital Transformation” journey in various areas of our business, in order to better support future growth of the Group. Within this modernisation programme, we were focused on the way in which we manage and engage with our labour workforce.
We know it’s hard for recruiters right now. Following the events of 2020, the recruitment sector has suffered; the jobs market decreased whilst the number of candidates has done the opposite.
With a lot of companies closing, furloughing staff or even letting employees go, the recruitment market in 2021 will be tougher than ever to manage.
We don’t know if you’ve heard…CloudCall is now available for Microsoft Teams!
In the current climate, lots of businesses are running remotely. Recruiters are meeting with candidates online, calling clients from their kitchens and communicating with colleagues through services such as Microsoft Teams.
Kick start your 2021 business phone system wish list now
With the number of phone system providers growing, it can be daunting to find the perfect phone solution for your business’s needs. This guide will give you the tools you need to evaluate which system is right for your business. To make things simple we’ll stick to only covering VoIP or cloud-based phone systems in this quick wish list guide.
Marketing investments for recruitment businesses should be based on the impact it will have on your sales, and how much it will help increase brand awareness longer term.
Are you more likely to pick up a call if it’s from a local number? I know I am.
Wherever you are in the world, unique area codes are used for specific geographic regions. These area codes make it easy to identify if a caller is local or calling from another part of the country, or another country all together.